207 4th Street | Beckley, WV 25801

Policies

If you do not pick up your dog up within an hour of being told your dog is ready there is a 20 dollar fee for every extra hour your dog is here. This is our policy do to our salon being small and we do not have space to keep your dogs all day.

We are NOT a boarding facility. Dogs must be picked up before closing! There will be a very large fee added on to your grooming cost if they aren’t picked up before closing time.

We at Central Pup have the right to refuse your dog if you are 15 minutes late or more for your appointment.

You must cancel your appointment within 24 hours of your appointment time. If you fail to do so you will be charged a 15 dollar fee in order to rebook at Central Pup.

No refunds will be given to Central Pup clients after the client picks up their pet from Central Pup.

If you do not pick up your dog up within an hour of being told your dog is ready there is a 20 dollar fee for every extra hour your dog is here. This is our policy do to our salon being small and we do not have space to keep your dogs all day.

We are NOT a boarding facility. Dogs must be picked up before closing! There will be a very large fee added on to your grooming cost if they aren’t picked up before closing time.

We at Central Pup have the right to refuse your dog if you are 15 minutes late or more for your appointment.

You must cancel your appointment within 24 hours of your appointment time. If you fail to do so you will be charged a 15 dollar fee in order to rebook at Central Pup.

No refunds will be given to Central Pup clients after the client picks up their pet from Central Pup.

Have you referred us to someone?

Make sure they let us know! Central Pup offers 10% off for any referral and if you leave us a Google review!