- Pick Up Policy / Leaving your dog
Leaving your dog for an extended amount of time will result in a 20 dollar additional charge. We are not a boarding facility or daycare. If your dogs are not picked up within an hour and a half of being ready you will be charged.
- LATE POLICY
We at Central Pup have the right to refuse your dog if you are 15 minutes late or more for your appointment.
- NO CALL/NO SHOW POLICY
If you no call/no show, meaning you do not tell us that you can not come to your appointment, you must pay in full for the appointment you missed in order to rebook.
- Cancelations
If you do not cancel within 24 hours of your given appointment time, you must put down a deposit for half of your grooming cost in order to rebook.
- Dogs in heat, pregnant or nursing
All dogs in heat must be groomed as an express. This means that your dog will be groomed straight through and your dog will not be put in a kennel. This is for the safety of your dog.
We absolutely will not groom pregnant or nursing dogs. This is for the safety of your dogs and their puppies.
- All sales are final
No refunds will be given to Central Pup clients after the client picks up their pet from Central Pup.
Have you referred us to someone?
Make sure they let us know! Central Pup offers 10% off for any referral and if you leave us a Google review!
